Contact Us
Planning your holiday is easy and we’d be delighted to discuss your ideas in detail. Simply complete the contact form and we will be in touch within one working day.
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FAQ’s
You can use the Contact Form on the Contact us page or alternatively give us a call on 01752 905058 to speak to Polly.
This really depends on the products booked and when the booking is made. Many of our holidays can be secured with a small deposit with the remainder either paid monthly by direct debit or in agreed instalments. The final balance is usually due 14 weeks prior to the holiday.
Depending on how far in advance you are booking, this can either be paid on the portal found under ‘Manage my booking’ or set up as a direct debit.
Payments for deposit will either be taken over the phone or you will be sent a secure link to make the payment. Please note this link will be titled ‘Hays’
Debit and credit cards are accepted.
Yes, all package holidays that include a flight will be protected by an ATOL certificate that you will receive with your holiday documents.
We will certainly try to price match for you or offer you a better deal where possible.
Talk to us as early as possible. Changes or cancellations all depend on the duration prior to departure and the nature of the change. Our Tour Operator partners have differing rules around cancellations and changes but we will always do our utmost to meet your requirements.
Call Us
Please call one of our specialists on 01752 905 058. Alternatively, email us any questions and we will reply as quickly as possible.
Email Us
Please feel free to email us using the form above and we will reply as quickly as possible. We look forward to being a small part of your next big adventure.